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Groundbreaking Ticketing for Arts and Cultural Organizations

Blackbaud offers two revolutionary solutions for organizations that want to deliver outstanding customer service in their admissions and ticketing offices. The Patron Edge and Altru meet the specific, yet complex needs of busy ticket counters and visitor centers. Organizations of all types and sizes can quickly process and report on ticket sales; get a single view of members, patrons, visitors, and donors; and instantly access the information required to personalize customer and donor interactions.

The Patron Edge may be used as a stand-alone ticketing system or integrated with The Raiser’s Edge . Altru was created for general admissions organizations that want to view their ticketing data within a single solution. Altru allows organizations to leverage all data points – fundraising, membership, group sales, and merchandise – into a single view of each visitor or supporter.

Pick Your Own Seat

Patrons can choose their own seats with easy-to-understand seating charts, without leaving single seats.

Admissions & Group Sales

Make your first interaction with visitors an exceptional one.

Online Ticketing

Provide an exceptional online experience and drive organizational efficiency.

Integration With The Raiser's Edge

Combine your ticketing data with the power of The Raiser’s Edge. Flexible and versatile to meet the needs of large and small organizations, The Patron Edge may be used as a standalone ticketing and subscription management tool or in conjunction with The Raiser's Edge.

Programs & Events

The Patron Edge and Altru provide your members and patrons outstanding advanced, online, and walk-up sales experience.

Series & Subscriptions

Build powerful event packages to provide value and drive ticket sales.

Dynamic Pricing

Make timely and strategic pricing decisions.

Blackbaud Forms

Blackbaud Forms has all the printed products and accessories you need to make the most of your Blackbaud software. We use your organization's logo and color specifications to create custom, high-quality forms designed for our software.

Ticketing at a Glance:

Pick Your Own Seat

The Patron Edge provides real-time online ticket sales and allows ticket printing from home. Patrons can choose their own seats with easy-to-understand seating charts, without leaving single seats. Offer “view from this seat” ability for them to choose best-available or self-selected seats. Instantly recognize and apply member privileges and discounts. Grant patrons online access to view and change personal information and preferences.

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Boost Admissions & Group Sales

Blackbaud offers two outstanding products for the busy admissions and box office manager: The Patron Edge and Altru.

The Patron Edge is the best-of-breed ticket solution that meets the specific, complex needs of busy admissions counters, visitor centers, and box office managers. Organizations of all types and sizes use The Patron Edge to build and strengthen relationships and manage all ticketing, both offline and online. Leverage your ticketing and fundraising data with integration into The Raiser’s Edge. Take a Look at The Patron Edge

Altru enables you to delight your supporters by leveraging consolidated data to provide superior customer service. It also enables you to manage your fundraising, membership, programs, and events in an all-in-one solution for general admissions organizations. Take a Look at Altru

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Online Ticketing

Today’s patrons and members demand the convenience and control of purchasing tickets, memberships, subscriptions, selecting seats, renewing series, and making donations quickly and easily online from the comfort of their homes and offices.

Altru and The Patron Edge both have a strong online presence which gives supporters convenient purchasing options, boosts revenue, and saves your organization time and money. And the more productive your staff can be, the more time, effort, and funds you can devote to achieving your organization’s mission and creating value for visitors and patrons.

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Integration With The Raiser's Edge

Flexible and versatile to meet the needs of large and small organizations, The Patron Edge may be used as a standalone ticketing and subscription management tool or in conjunction with The Raiser’s Edge. In addition to giving you a complete view of donors and patrons, integrating The Patron Edge and The Raiser’s Edge allows you to deliver better customer service while providing you enhanced fundraising and targeted marketing opportunities.

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Programs & Events

The Patron Edge and Altru provide your members and patrons outstanding advanced, online, and walk-up sales experiences. You can pre-register for events and check in groups at the admissions desk. Use the touch screen interface and manage limited capacity/timed events and attendance per event/time period.

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Series & Subscriptions

The Patron Edge allows new subscribers to purchase your fixed or flex subscriptions with ease and renewing subscribers to renew! For your fixed subscriptions, there is no worry that a new subscriber or a subscriber at a lower level can take those important premium subscription seats because you control what seat they get. Online subscribers can purchase their fixed subscription and suggest what events and area they prefer while receiving any benefits or discounts automatically.

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Dynamic Pricing

The Patron Edge gives you a quick, completely updated sales view based on your thresholds. Your uniquely developed event criteria shows you what areas and price levels are selling quickly, and easy-to-use built in tools allow you to change price levels or venue configuration to maximize capacity for the best-selling tickets. Changes can be made before and during sales and can auto-update online. Time and date stamps can be placed on pricing to create automatic changes without intervention, and standing room only areas can be added up to a minute before an event. With The Patron Edge, dynamic pricing is a breeze!

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Nonprofit Fundraising System

Online Fundraising
Online Donor Management
Raiser's Edge Fundraising Software
Nonprofit CRM
Altru Ticketing Software

Donor Analytics

Fundraising Models
Wealth Indicators
Prospect Research
Performance Benchmarking

Fund Accounting Software

Nonprofit Accounting System

Nonprofit Online Marketing

Charitable Online Giving
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Event Fundraising
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Online Ticket Sales System

Nonprofit Consulting

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School Management Software

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eTapestry Online Fundraising Software

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Internet Fundraising
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Over 20,000 nonprofit organizations, from schools and churches to hospitals and charities, have relied on Blackbaud nonprofit fundraising technologies to raise more funds, better manage constituents, and reach more donors. Blackbaud is the leading provider of nonprofit services and software including fund accounting, online fundraising, prospect research, donor management, nonprofit CRM, charity management, nonprofit CMS, education administration and complete non profit marketing solutions. Our sole focus and expertise is partnering with non profits to provide fundraising tools and e-marketing services these organizations need to make a difference in their local communities and across the world.

Non Profit Website Design : Successful non profit web design involves more than simple images and words. With millions of web designers in the market, picking a design team exclusively for nonprofits is a substantial task. Blackbaud's team of professional nonprofit web site designers can help you solve that complex problem. Check out our web design portfolio for nonprofits to get a glimpse of our experience and expertise.

Nonprofit eMarketing : Blackbaud offers the most eMarketing solutions for your nonprofit organization. We specialize in online marketing tools to effectively increase online exposure for your organizations. Communicate your mission and engage your supporters with our eMarketing tools including social media marketing for nonprofits, content management solutions and much more.

Online Fundraising : Gain more supporters and raise more money online with Blackbaud's web-based fundraising tools. NetSolutions, our online fundraising software makes accepting online donations a breeze. Nonprofits worldwide are using Blackbaud's fundraising management tools to improve their donor management practice and ability to raise funds.

Non Profit CMS : Blackbaud offers several nonprofit content management systems specifically designed for nonprofits. Whether you're a school or university trying to connect with alumni or a local charity trying to help the homeless in your community, a nonprofit content management system like NetCommunity , Sphere eMarketing or Online Campus Community can help separate you from the rest and grow the impact of your group's activities.

Visit our Guide to Non Profit Marketing Strategy >

Blackbaud, Inc.
The Fundraising Experts

By Organizational Focus

By Solution Area

By Goal

Groundbreaking Ticketing for Arts and Cultural Organizations

Pick Your Own Seat

Admissions & Group Sales

Online Ticketing

Integration With The Raiser's Edge

Programs & Events

Series & Subscriptions

Dynamic Pricing

Blackbaud Forms

Ticketing at a Glance:

Pick Your Own Seat

Boost Admissions & Group Sales

Online Ticketing

Integration With The Raiser's Edge

Programs & Events

Series & Subscriptions

Dynamic Pricing

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